Terms of service
Summary of Terms of Service
Welcome to Yuen. These Terms of Service explain your rights and responsibilities when using our website and store, which are operated through Shopify. By browsing or using our services, you agree to these Terms and our Privacy Policy.
1. Access & Accounts
You must be of legal age in your region. You agree to provide accurate information and are responsible for all activity under your account.
2. Products
We try to display products accurately, but colors and appearance may vary. Product details may change without notice.
3. Orders
Placing an order is an offer to purchase. We may accept or decline any order. Cancellations may not be possible after acceptance. Returns follow our Refund Policy.
4. Pricing & Billing
Prices may change without notice. Taxes, duties, and shipping fees are not included unless stated. You must provide accurate payment information.
5. Shipping
Delivery times are estimates only. Responsibility transfers to you once the order is handed to the carrier.
6. Intellectual Property
All content on our site is owned by Yuen or its licensors and is protected by law. You may not use, copy, or reproduce any content without permission.
7. Third-Party Tools
We may provide access to optional third-party tools “as is,” and we disclaim responsibility for their use.
8. Third-Party Links
We are not responsible for content on external websites. Use them at your own risk.
9. Relation to Shopify
Our store runs on Shopify, but all transactions are directly between you and Yuen. Shopify is not liable for any purchase-related issues.
10. Privacy
Personal information is handled according to our Privacy Policy and Shopify’s Privacy Policy.
11. Feedback
Any feedback or ideas you submit may be used by us for any purpose without compensation.
12. Errors
We may correct mistakes or update information at any time, including after an order is placed.
13. Prohibited Activities
You may not use the service for illegal, harmful, or disruptive activities, including fraud, harassment, or spreading malware.
14. Termination
We may suspend or terminate your access at any time. Certain sections remain valid even after termination.
15. Disclaimer
Services and products are provided “as is,” without warranties. Use of our information is at your own risk.
16. Changes to the Terms
We may update or revise these Terms at any time. Changes will take effect immediately upon posting on our website. Your continued use of our services after any changes means you accept the updated Terms.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of Japan. Any disputes arising from or related to these Terms or our services will be subject to the exclusive jurisdiction of the courts of Japan.
18. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
19. Waiver
If we do not enforce any part of these Terms, it does not mean we waive our right to enforce them in the future.
20. Entire Agreement
These Terms, together with our Privacy Policy and any additional policies posted on our website, constitute the entire agreement between you and Yuen regarding your use of our services.
21. Contact Information
If you have any questions regarding these Terms, please contact us at:
info@yuen-jp.com
557-1 Higashiyanagi-cho, Kamigyo-ku, Kyoto, Japan
070-5345-3716